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Biz News Korea(Eng)
U.S. wireless carriers end servicing Galaxy Note7 starting this month
- Collected
- 2016.12.16
- Distributed
- 2016.12.19
- Source
- Go Direct
Verizon Wireless on Thursday warned Galaxy Note7 owners that it will activate a new software update by Samsung Electronics designed to prevent the phone from charging and making it useless.
The mobile carrier said it will hold onto the last-ditch move to permanently discontinue the controversial phone until January 5, 2017 to give its customers time to “contact family, first responders, and emergency medical professionals during the holiday travel season” and urged them to exchange their phone to another device.
Three other major mobile carriers in the U.S. - AT&T, T-Mobile, and Sprint, already have made similar announcements on Galaxy Note7 software to administrate the update after Christmas.
Samsung Electronics in New Zealand already has disabled Galaxy Note7 by disconnecting the device from mobile network. In Europe, it disallows charging beyond 30 percent.
Earlier Samsung Electronics has said it redeemed 90 percent of Galaxy Note7 phones sold to 3.06 million around the world since August. Upon reports of the innovation-rich phone catching fire while charging, Samsung first recalled the phone in mid-September and again in October after replacement phones also reported overheating. It announced a discontinuation of the phone, promised a full refund and sought cooperation from authorities and wireless carriers to ensure that the phone becomes permanently out of use by the year-end.
The company, however, is yet to identify the exact cause of the overheating and combustion, which would delay its release of next series in the premium lineup.
By Lee Dong-in
[ⓒ Pulse by Maeil Business News Korea & mk.co.kr, All rights reserved]