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[프론트데스크] Mandarin Oriental Singapore 만다린 오리엔탈 싱가포르 Front desk 공채
- 구분
- 채용정보
- 출처
- 월드잡
- 작성자
- 한상
- 작성일
- 2023.04.26
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직종 | 호텔 서비스원 | ||
|---|---|---|---|
모집공고번호 | E20230424025 | ||
모집인원 | 10명 | ||
국가 | 싱가포르 | ||
자격요건 |
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주요업무내용 | 1. 회사: Mandarin Oriental singapore 만다린 오리엔탈 싱가포르 2. 근무지 주소: 5 Raffles Ave, Marina Square, Singapore 039797 3. 웹사이트: https://www.mandarinoriental.com/en/ 4. 포지션: FRONT DESK 프론트 데스크 5. 급여: 기본급: 2500 SGD 6. 식사제공 7. 보너스: 1-month AWS (prorated for first year), Variable bonus depends on company and individual's performance. 8. 근무시간: 주 44시간 9. 주5일 확정 10. 연차: 7days~ (*병가 14일 추가 제공됩니다) 11. 유니폼 제공 12. 업무내용 Greet and escort guests promptly to their rooms Handle cashier duties in accordance to Front Office Policy & Procedures and MOHG Controller’s Policy & Procedures. Check cash float at the beginning and end of each shift to ensure at all times that amounts are correct Demonstrate teamwork by cooperating with and assisting colleagues as needed Address special guest preferences recorded in guest history profiles Stay current with developments and procedures in the hotel by attending daily Front Office briefings and reviewing the Front Office communications board regularly Provide quality service with colleagues to the guests by responding to requests promptly, efficiently and courteously during check-in, check-out and throughout the guest’s experience Arrange fulfilment of guest services by working with the Concierge, Housekeeping, PBX, Reservations and Room Service colleagues Handle guests incoming and outgoing correspondence, (facsimile, messages, mail, etc.) Communicate clearly with the Accounts Department Establish a good working knowledge of the Accounting Department so as to facilitate guests and Management requests for historical data Provide assistance to guests in both the street lobby and sky lobby Perform any other reasonable duties as required by the Rooms Division Manager, Front Office Manager or Reception Manager Allocate guest rooms according to preference (smoking, non-smoking, king or twin bed, specific views, etc) Co-ordinate and facilitate group check in process with Group Services Manager (room keys, registrations cards, room allocations according to preferences) | ||
그 외 자격요건 | -원어민과 영어로 소통 가능한 분 -관련 경력 경력자( 호텔 경력이 없으셔도 되지만, 서비스업 관련 경력 있으셔야 합니다) -적극적인 태도와 친절한 서비스마인드 Possess a strong understanding rooms configuration and features (rooms aspect, bedding configuration) Possess a strong knowledge of Amenities Codes and their applicable uses. Co-ordinate and facilitate Airline layovers groups arriving and departing from the hotel (room allocation, room type preference, etc) To train and develop Guest Services Assistants (GSA) into future Guest Service Executive roles Provide professional services and executive support to Guest Services Executive (Club and Concierge), Reservation and Business centre department after operating hours | ||
모집공고 URL | |||