이 누리집은 대한민국 공식 전자정부 누리집입니다.

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전체검색영역
[Customer Service / Customer Experience] 싱가포르, Expand Communications (1명)
구분
채용정보
출처
월드잡
작성자
한상
작성일
2023.07.04
원본
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직종
그 외 전문서비스 관리자
모집공고번호
E20230703004
모집인원
1명
국가
싱가포르
자격요건
  • 학력 대학(교) 졸업
  • 경력 무관
  • 자격면허
  • 외국어능력필수 영어(중상) : 현지인과 대화 가능 및 비지니스 용어 사용 원활  / 선택 중국어(중) : 현지인과 대화 가능
주요업무내용
● Receive visitors and guide them through each Hyundai Motor Group Innovation Center in Singapore (HMGICS) experience (Vehicle Displays, Smart Farm, Sky Track, etc.) using knowledge of HMGICS brand philosophy, values and products, and processes

● Introduce and explain experiences and vehicles confidently and engagingly, ensuring high-quality Customer Service in every interaction

● Maintain and operate vehicles, equipment, and devices in Customer Experience (CX) areas

● Ensure adherence to customer management, safety, emergency response, vehicle, and inventory management manuals and protocols in CX spaces

● Carry out related administrative tasks

● Deliver tour programs for visitors

● Host VIPs through CX spaces

● Cover CX zones under other Gurus when necessary
그 외 자격요건
● Diploma or A-Level qualification

● Both entry-level and experienced individuals are welcome to apply

● Experienced applicants should have 1-5 years of experience in a customer service/guest-facing role such as in the airline, retail, and hotel industry

● HMGICS Gurus must embody confidence, curiosity, and intelligence

● Well-groomed, able to speak in eloquent and professional language

● Strong interpersonal skills, proactive and curious

● Knowledge of and interest in the automobile industry will be beneficial

● Proficiency in English is required

● Proficiency in Korean and Mandarin will be beneficial, as the position may require communication with international visitors

● Shift work including weekends
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