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[프론트 데스크] 싱가포르 5성 호텔 Artyzen 모집- 오픈 멤버
구분
채용정보
출처
월드잡
작성자
한상
작성일
2023.06.27
원본
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직종
호텔 서비스원
모집공고번호
E20230626009
모집인원
15명
국가
싱가포르
자격요건
  • 학력 전문대학 졸업예정
  • 경력 무관
  • 자격면허
  • 외국어능력필수 영어(중상) : 원어민과 의사소통 가능한 분
주요업무내용
1. 회사: ARTYZEN SINGAPORE 아티젠 싱가포르

2. 근무지 주소: 9 Cuscaden Road,249719 Singapore

3. 웹사이트: https://www.artyzen.com/en/hotels/artyzen-singapore/

4. 포지션: FRONT DESK 프론트 데스크

5. 급여: 기본급: 2400 SGD

6. 식사제공

7. 보너스: 1-month AWS (prorated for first year), Variable bonus depends on company and individual's performance. 개인 퍼포먼스에따라 없을 수도 있습니다

8. 근무시간: 주 44시간
* need to be able to work shift, there will 3 shifts include night shift
*those schedule for night shift, will have night shift allowance

9. 주5일 근무 확정

10. 연차: 7days~ (*병가 14일 추가 제공됩니다)

11. 유니폼 제공

12. 업무 내용
· Pre-opening team
· Dynamic work environment
· Open and collaborative culture

Opening in 2023, Artyzen Singapore will be the first new hotel added to Singapore’s Orchard Road district in over a decade. What was once the sprawling home of the late Tan Hoon Siang (grandson of Singapore philanthropist Tan Tock Seng) is being transformed into a 20-story luxury property. The 142 rooms will sport a distinctive aesthetic, fusing reinterpreted facets of Peranakan art and style with contemporary design.

Responsibilities
• Efficiently perform all duties in the Guest Services Department (Reception, Concierge, Bell, and Driveway) assisting the entire team where necessary.
• Ensure guests are provided with personal, attentive and caring service
• Ensure guest complaints are dealt with promptly and courteously in line with Artyzen Brand Service Standards.
• Promote a helpful and professional image to the guest, and give full co-operation to any guest requiring assistance, with a prompt caring and helpful attitude.
• Be fully conversant with all services and facilities offered by the hotel as well as the local surroundings.
• Answer inquiries from guests regarding restaurants, transportation, and entertainment in the local area.
• Suggest off-the-beaten path places to guests to present authentic dining, entertainment and travel experience.
• Ensure all guests experience a fresh and modern check-in/check-out procedure.
• Assist with luggage and door upon guest request.
• Perform curbside/in-room check in for special guests on mobile devices.
• Anticipate guest needs and offer related services and suggestions accordingly.
• Find opportunities to surprise and delight guests to create memorable moments.
• Be able to build small talks with guests during every interaction to engage with guests.
• Coordinate, process and distribute all incoming reservations during off hours of Reservations Manager, and be responsible for telephone inquiries and information services for the hotel.
• Be entirely flexible and adapt to rotate within the different positions of the Guest Services or any other Department of the hotel as needed.
• Optimize revenue through timely and accurate bookings.
• Complete other tasks that assigned by Mana
그 외 자격요건
Must speak Good English
Chinese speaking and Japanese speaking will be advantage
Presentable and Professional
• Vocational studies related to the field of Hotel & tourism management with at least 1 year experience in front office or guest facing roles, possible combination with studies.
• Preference for candidates with front office experience in an established or luxury/upscale or boutique hotel.
• Service-oriented, attentive to details and observant
• Excellent oral and written communications skills
• Good command of written and spoken English
• Adaptable and outgoing with excellent interpersonal skill
• Ability to work under pressure and be flexible as part of the pre-opening team
• Passionate and enthusiastic with a positive ‘can-do’ attitude
모집공고 URL