이 누리집은 대한민국 공식 전자정부 누리집입니다.
직종 | 숙박관련 관리자 | ||
|---|---|---|---|
모집공고번호 | E20230620013 | ||
모집인원 | 2명 | ||
국가 | 말레이시아 | ||
자격요건 |
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주요업무내용 | • Onboard new properties and apply content using the company guidelines, while performing ongoing maintenance of property content by gathering and confirming data about property amenities, on-site services, and contact information • Edit existing property content in Korean, including paragraphs, amenities, and photos; address change requests, clarifying details • Assign star ratings within company guidelines, and categorize by themes and structure types • Educate partners on tools and processes that will optimize their product on our sites while encouraging them to self-serve • Respond to inquiries or requests of inventory management and data entry, including calling partners to resolve current and future issues • Build new and/or handle updates to existing room types and rate plans, rate plan linkage, rate acquisition, pricing model changes, promotions, and rate rules • Collaborate with internal teams to address critical hotel partner issues • Proactively raise systemic issues and process gaps • Offer financial transaction support (disputes, questions, etc.) to partners across multiple account models when necessary • Participate in test & learns, content, or process improvement as assigned | ||
그 외 자격요건 | In this position, you will focus on supporting the onboarding process of new hotel partners on our platform, and on maintaining property content on our branded websites by resolving requests submitted by partners and internal teams, providing inbound and outbound support to our partners. By continually putting yourself in the shoes of the partner, you will help them attract travellers and realize more opportunities to increase revenue. You will be versatile in handling multiple software programs, prompt and accurate in your responses in email and phone communications providing a clear, rapid, competent support experience. | ||
모집공고 URL | |||