이 누리집은 대한민국 공식 전자정부 누리집입니다.
[Cyberjaya/ Subject Matter Expert] 말레이시아, Concentrix (1명)
- 구분
- 채용정보
- 출처
- 월드잡
- 작성자
- 한상
- 작성일
- 2023.04.14
- 원본
- 바로가기
직종 | 그 외 판매 및 고객 서비스 관리자 | ||
|---|---|---|---|
모집공고번호 | E20230413016 | ||
모집인원 | 1명 | ||
국가 | 말레이시아 | ||
자격요건 |
| ||
주요업무내용 | Responsibilities ● To be responsible to meet all agreed client SLA's and performance parameters ● Ability to observe, analyze and give constructive feedback ● Firming of quality Parameters and Targets for each process ● Ability to identify training needs of quality teams and accordingly impart training to team members ● Ability to coordinate with the operations team to ensure all parameters are met ● To develop strong inter-personal relationships with team, to cohesively bond them together with the company and integrate them with the vision and core values ● To identify areas of concern and under performance and take corrective actions ● To be directly responsible towards fostering the development of the team by motivating them and ensuring career advancement ● To be a single point of contact with the team and the senior management through effective communication on key deliverables ● To ensure quality reporting and work with operations to build highly effective measurement and reward system based on data. ● To periodically interact with the middle and senior management of client companies. ● Analytical and logical reasoning & numerical skills ● Knowledge about current affair and social media ● Expertise in Excel and PowerPoint ● Flexible in working in all shifts as per business requirement | ||
그 외 자격요건 | Qualifications • Diploma/degree graduate • English fluency (speaking & writing level) • Previous experience in content moderation preferred | ||
모집공고 URL | |||