이 누리집은 대한민국 공식 전자정부 누리집입니다.
[CRM Specialist] 미국(Pooler, Georgia주), NGL Transportation (2명)
- 구분
- 채용정보
- 출처
- 월드잡
- 작성자
- 한상
- 작성일
- 2023.03.23
- 원본
- 바로가기
직종 | 그 외 판매 및 고객 서비스 관리자 | ||
|---|---|---|---|
모집공고번호 | E20230322006 | ||
모집인원 | 2명 | ||
국가 | 미국 | ||
자격요건 |
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주요업무내용 | Job Description - Provide Excellent, Professional and Timely Customer Service whether handling customer inquiries, complaints, quotes, or support in order maintenance processes - Ability to successfully coordinate and collaborate between multiple departments, customers, and service providers - Provide Clerical Support to daily operations- Including, but not limited to answering the Telephone/ Emails, Photocopying, Printing, Faxing, Filing, Record Maintenance - Assist with Data Entry for Delivery Order, Schedule, Rate and Availability information - Collect, Safekeep, and Help Upkeep all Relevant Customer data - Maintain open communication with customers to ensure all parties are clear in direction, whether confirming pickup/ delivery time and date, ensuring all mandatory forms are completed and attached, or if any moves need to have any specialized freight requirements or appointment - Assist Customers in Tracking and Tracing their freight, when needed - Notify customers of Freight Availability, Capacity, and other Important Information. - Will need to maintain knowledge of company services - Work and Coordinate Effectively with Dispatch Team to ensure freight is delivered on time - Adhere to company policies and procedures | ||
그 외 자격요건 | Job Requirements - Strong understanding of all MS Office Programs and Freight operating systems - Relevant customer service experience can include transportation, freight brokerage, moving companies, logistics, linehaul, intermodal, warehouse, ground operations, and dispatching air and ocean service - Excellent verbal and written communication skills - Language : Spanish is a plus | ||
모집공고 URL | |||