이 누리집은 대한민국 공식 전자정부 누리집입니다.

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전체검색영역
[Dispatching Specialist] 미국 Pooler, Georgia주, NGL Transportation (2명)
구분
채용정보
출처
월드잡
작성자
한상
작성일
2023.02.15
원본
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직종
그 외 판매 및 고객 서비스 관리자
모집공고번호
E20230214005
모집인원
2명
국가
미국
자격요건
  • 학력 대학(교) 졸업
  • 경력 무관
  • 자격면허
  • 외국어능력 필수 영어(중) : 모든 상황에서의 의사소통이 가능한 수준  / 필수 한국어(중상) : 한국인 수준의 언어구사
주요업무내용
Position : Dispatching Specialist
Salary : $16.00 per hour
Working Hours : Full-Time (Depends on shift)

Job Description
- Scheduling and dispatching drivers, work crews, vehicles or equipment to appropriate locations according to predetermined schedules, customer requests or immediate needs to make freight deliveries or collect shipments and packages
- Keeping and organizing delivery orders, customer requests, completed work requests, charges for work performed, expenses for services performed, inventory records and other information
- Communicating with customers about freight details, delivery or pickup times, and special handling requests to assure 100% customer satisfaction
- Planning pre-determined routes and accommodating route changes as needed
- Preparing dispatch documents, as well as generating freight bills and invoices
- Maintaining records of dispatched calls, driver routes, route changes, as well as delivery and pickup times
- Keeping track of transportation regulations and laws to ensure that truck drivers comply
- Reviewing drivers’ logs, including dispatched calls and arrival times
- Monitoring truck repairs and maintenance schedules
- Logging customer shipping schedules and complaints
그 외 자격요건
Job Requirements
- Relevant experience as a truck dispatcher in a similar industry
- Excellent communication skills to collaborate with others under any type of condition
- Knowledge of computers for scheduling and other dispatching duties
- Ability to multitask with different, and sometimes conflicting, events happening at the same time
- Ability to work under stress and remain calm and to calm other people during rapidly changing circumstances
- Ability to relay information in a fast-paced environment
- Extensive experience in customer services, as well as generating freight bills and invoices
- Experience with Transportation Management Software (TMS), such as Samsara and Rose Rocket
- Proficiency in office software, including Microsoft Word, Excel, and Outlook Express
- Ability to monitor drivers' logs, truck maintenance schedules, and repairs
- Knowledge of applicable transportation regulations and laws
- Excellent organizational, communication, and time management skills
- Bachelor's or associate degree in transportation or logistics would be advantageous

Key Competencies :
- Self-starter; takes ownership of his/her work
- Attention to detail and accuracy
- Ability to multi-task, work under pressure and meet required deadlines
- Professionalism in dealing with both internal and external contacts required
- Strong team player with ability to interact with all levels of staff in the company
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